Shipping, Copyright & Privacy

SHIPPING
All canvas and metal prints are made to order. The average time to fulfill custom made orders is between 12-14 business days. All other orders ship within 2-3 business days after payment is received. Tracking information will be provided for all orders. In case the item is lost or stolen, all refunds will be issued after complete verification and approval through the shipping career. All items are only ships within the continental US. Please contact the customer support for shipping outside United States. 

GIFT-CARDS
Gift cards do not expire and can be used towards purchase of any items offered on Art by Pouya. Gift cards cannot be used to purchase gift cards. You can choose your gift card to be delivered to you or your receipiant via mail along with your personal message or we can electronicly email it. All E-gift cards will be sent in a beautiful customized email with your personal message.

ACCEDPTED PAYMENT METHODS
Art by Pouya accepts all major credit cards through PayPal. For your convenience, you do not need to have a PayPal account to shop with us. 

RETURN / EXCHANGE POLICY
All wall art pieces as well as gift cards are not returnable and refundable. You may only return an item from our Home D├ęcor / Accessory catalog after 14 days of purchase in its original condition. Buyer is fully responsible for shipping the item back for return and providing a tracking number and insurance. There is a 20% restocking fee for all retuned items not in their original condition. To mail the product(s) back, please contact the customer service at cs@artbypouya.com for details on where and how to send your items. All refunds are issued in the original form of payment. Shipping fees are not refundable unless we have have made an error with your order. Refunds will be only issued on merchandise returned within 14 days from the time the item was delivered to the customer.

COPYRIGHT
All materials, including images, illustrations, designs, icons, logos, photographs, and written and other materials that are part of this website are copyrights, trademarks and properties of Art by Pouya and are protected by chapter 17c of copyright restrictions. 

PRIVACY POLICY
By signing up for the newsletter, you authorize Art by Pouya to collect your personal data (which is provided voluntarily by you) in an effort to improve and enhance our customer's online shopping experience and for marketing and promotional use only. Art by Pouya will not disclose or share any of your personal information to any 3rd parties.